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Everything you need to know to get started and make the most of your Classhub account

For parents & students - how can I cancel a booking?


To cancel a session, just log into your classhub account and go to "my bookings" area on the bar at the top. You will then see a list of your upcoming bookings. Select the booking you want to cancel and after it opens you can click on the "cancel" button. You'll be taken through a few steps and after that, the cancellation is complete. You can read more on the cancellations policies here. If you have weekly lessons, you can either cancel just one lesson (if you know you'll be away on holiday, for example) or all of the lessons that you haven't already attended