Everything you need to know to get started and make the most of your Classhub account
Once you have found the tutor and lesson you want, you can proceed to make a booking and payment by entering your payment details on our secure payment portal that is operated by Stripe, one of the biggest and safest payment portals in the world.
We hold the payment until 24 hours after the class has happened which is when we make payment to the tutor. We do this to give everyone piece of mind when making a booking, you know that if you need to cancel (within the guidelines of our cancellation policy) that your money is safe and also for the tutor that they will be paid if the class goes ahead.
We'll always send you a reminder email before each lesson so you won't forget. We know that sometimes life happens, so you're welcome to cancel any bookings. See our cancellations policy here. You can manage all of your bookings from your dashboard or email us at firstname.lastname@example.org
Our tutors do not accept cash and all lessons must be booked through the site.