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Online tuition
Articles in this section
About online tuition
How do I book an online Session?
What do I need to use the Online tuition feature?
How do I share a document?
Which browser should I use for online sessions?
How can I improve my internet connection?
How do I enable my microphone and camera?
Do I need a headset with a microphone?
What are the minimum hardware requirements for using the Online tuition feature?
My video/microphone isn’t working
The Online tuition feature audio isn’t working
The audio in the Online tuition feature is delayed, fuzzy or echo-ey
I’m hearing an echo (echo)!
The Online tuition feature isn’t loading.
Why can't I share my screen?
How do I start my online session?
Why am I getting a message saying, "Can't connect. Device not found" when I go to join the online room?
Go back
Online tuition
Articles in this section
About online tuition
How do I book an online Session?
What do I need to use the Online tuition feature?
How do I share a document?
Which browser should I use for online sessions?
How can I improve my internet connection?
How do I enable my microphone and camera?
Do I need a headset with a microphone?
What are the minimum hardware requirements for using the Online tuition feature?
My video/microphone isn’t working
The Online tuition feature audio isn’t working
The audio in the Online tuition feature is delayed, fuzzy or echo-ey
I’m hearing an echo (echo)!
The Online tuition feature isn’t loading.
Why can't I share my screen?
How do I start my online session?
Why am I getting a message saying, "Can't connect. Device not found" when I go to join the online room?
Go back
Can I use a mobile phone or tablet for online sessions?
The Online tuition feature currently only works with a laptop or desktop computer. It does not work with any iOS or Android devices or tablets currently.
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