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Everything you need to know to get started and make the most of your Classhub account

The Online tuition feature isn’t loading.

If your tuition feature isn’t loading, try reloading the page! It can sometimes get stuck depending on your connection, so giving it a quick refresh can often give it the boost it needs to get started.

If this doesn’t work, it’s best to ensure you are using the correct browser on the correct device! The tuition feature is most compatible with either Google Chrome or Mozilla Firefox, so please do use these where possible! You are also able to use browsers such as Safari or Microsoft Edge, however you will need to make sure that you are using the latest versions of these browsers, as older ones will commonly have issues with the tuition feature leading on our website. Please also ensure you are using a laptop or computer, as the tuition feature unfortunately won't run on a tablet or mobile phone.

If you have any ad-blockers or a strong antivirus system in place this can also prevent the tuition feature from opening - try turning these off if you do have them running in the background and reloading the page.