Everything you need to know to get started and make the most of your Classhub account
For tutors & activity providers - why has my ID check failed?
Don't worry, it's probably nothing serious! There are a few reasons why our ID verification partner has struggled to verify your ID. Following the steps below should help you troubleshoot why your ID document has failed our checks:
- Poor picture
- Not clear
- Not in date
- Not a valid ID