•  
  •  
  •  
  •  
  •  
  •  
  •  

Everything you need to know to get started and make the most of your Classhub account

For tutors & activity providers - why has my ID check failed?

Don't worry, it's probably nothing serious! There are a few reasons why our ID verification partner has struggled to verify your ID. Following the steps below should help you troubleshoot why your ID document has failed our checks:

- Poor picture

- Not clear

- Not in date

- Not a valid ID